SIOz is a proud stockist of Hiya Hiya knitting needles. Due to the nature of the product there are NO RETURNS OR EXCHANGES on needles or knitting/crochet. These products fall under the manufacturers guarantee in cases of DEFECTS ONLY. For the budget-minded, Stranded In Oz stocks inexpensive bamboo needles at the Port Sunday Shop ONLY -- $3.00 for straight and circular needles; $4.00 for dpns and crochet hooks. Looking for an odd size? Email or ring to check on current stocks.